Your organization’s communications are the primary contact between you and your brokers, sales agents, employer groups and, most importantly, your members. So what you say – and how you say it – is important. As more of your customers implement consumer-driven healthcare strategies, your communications must educate and empower your client’s employees to become wise consumers. SHPS communications and fulfillment is your turnkey solution to meeting these demands.

Forget static, off-the-shelf content. SHPS helps our partners create personalized, targeted materials that drive results – results that you want and your customers have increasingly come to expect. Our creative team is well-versed on what motivates today’s healthcare consumer, thoroughly understanding who they are, what they need and where they want their healthcare to take them. These consumers are unique individuals, as complex as the issues facing them.

To reach your members, SHPS combines clear, persuasive copy with compelling, reader-friendly designs. Once engaged, they are receptive to learning how to better use healthcare and change the behaviors that cause them to overuse it. Providing decision support information positions your organization as a care advocate – rather than a gatekeeper.

Your organization will need more frequent contact and communication with members in the new healthcare consumerism environment. SHPS communications and fulfillment solutions can provide this open dialogue – quickly, accurately and cost-effectively.

consumer communications
SHPS consumer communications build program awareness, generate member interest and increase participation in your organization’s offerings. We offer a standard set of communications that have proven effective with many of our partners. And if you want a campaign dedicated to the unique need of your population, our team of professionals can assist with strategic consulting, planning and research, communication audits, creative concept development and project management. We have all of the resources and creative talent needed to see a communication project through – from our imagination to your members’ hands.

fulfillment & distribution
SHPS fulfillment and distribution provides your organization with personalized, customized communications that is relevant to your target audience and available when you need it. We provide a full-service solution that includes kitting, letter shop, bindery, mass distribution – and more. And SHPS is one of the largest independent print-on-demand facilities in the country, providing our partners with best-in-class publishing solutions.