In large part, behavioral change underpins the success of your customers’ consumer-driven healthcare strategy. To help their employees overturn long-held unhealthy habits, increasing numbers of your customers will demand a wide array of care management tools and programs. Unfortunately, these offerings often require years of development, millions in capital, and scores of expert clinical and technological personnel. In times like these, it’s good to have a partner like SHPS.

By working with SHPS, our partners deploy best-in-class solutions to their customers without building them from the ground-up. And because they work together seamlessly, our clinical services can be combined and configured to plug any benefit gaps – and satisfy demanding customers.

For the participant, SHPS clinical services empower and encourage them to take an active role in managing their health and making wise healthcare decisions. This holistic approach, along with our consistent messaging, use of behavioral science and award-winning communications, helps them change poor behaviors and take that crucial first step towards better health. And our services support the use of incentives to drive high participation and maximize benefits.

SHPS’ experience, flexibility, and modular approach provides one-stop-shopping for our partners – creating powerful clinical solutions that reduce healthcare costs, increase customer satisfaction/retention and offer a significant return-on-investment.

nurse line
SHPS nurse line provides your customer’s employees and their families access to registered nurses ready to assist them with any healthcare decision, from symptom-management to decisions regarding treatment options or preventive care. And we complement this service with award-winning educational and promotional materials. It’s an all-purpose clinical service that participants utilize and value. Consider it the gateway to your successful care management portfolio.

utilization management
SHPS utilization management ensures that costly claims are medically necessary and performed in appropriate settings. By cutting down on wasted healthcare resources, it brings a financially sound addition to your care management portfolio.

case management
SHPS case management provides personal nurse advocates that coordinate, educate and counsel your participants on the appropriate care during acute health crises. It’s a valuable tool for participants – just when they need it most.

disease management
SHPS disease management programs manage chronic health conditions using personalized interventions and proven evidence-based medical guidelines. Our population-based approach provides the appropriate combination of low- through high-touch interventions based on individual risk status. So you can provide a robust – yet cost-effective – health management program for all of your chronic members. It’s a must-have to meet the demands of customers turning to consumer-driven healthcare.