flexible, hassle-free administration
SHPS spending account management is a full-service solution for our partners offering flexible spending accounts, health reimbursement arrangements, health savings accounts and commuter spending accounts. Our experience and flexibility enables us to develop a custom spending program that takes the hassles out of administrating the program within your organization. And with comprehensive services, including an online portal, integrated claims adjudication, integrated interactive voice response and call center, multi-purse debit card, and world-class communications materials, it’s a seamless way for your members to gain control over their healthcare dollars.

spending power in consumers’ hands
Spending accounts give your members financial empowerment – allowing them to spend their money the way they want to for their healthcare purchases. SHPS cost-effective and flexible administration makes this powerful tool available for all of your customers’ consumer-driven healthcare strategies.

savings all around
SHPS spending account management offers attractive, value-added opportunities for your clients and their employees. Your customers can reap significant payroll tax savings – especially in FICA – that offsets administration costs. Your members save money by paying out-of-pocket health and dependent care with pre-tax dollars. It’s a popular, effective addition to any consumer-driven healthcare offering.

SHPS spending account management services offer:

• enrollment support. SHPS provides decision support tools to help members choose the best spending account plan. We also provide training, group sessions, benefit fairs and communications to educate employees and boost enrollment.
  
  
• faxed claims and faxed confirmation. For employees who prefer to fax claims, SHPS provides instant e-mail confirmation of receipts. We also release claim payments on a daily basis.
  
  
• automated claims adjudication and imaging. SHPS uses electronic imaging so that claim documentation can be delivered directly to the processor’s desktop for prompt adjudication and payment.
  
  
• automated rollovers. SHPS’ direct rollover process allows carriers to submit charges not covered under insurance directly to SHPS for automatic reimbursement.
  
  
• electronic funds transfer (EFT). SHPS offers EFT to participants for direct deposit of funds within two business days of the claim processing date.
  
  
• online services. SHPS provides online access to general interactive tools and resources – including worksheets, FAQs, claim forms and hyperlinked information – 24 hours a day, seven days a week. We also provide account inquiry, downloadable statements and online customer support.
  
  
• debit card. SHPS debit card is linked to our spending accounts, adding convenience and boosting member participation in your customers’ programs.