enrollment & eligibility

Enrollment & Eligibility | COBRA | Call Center | Spending Account Management

contain costs without constraining quality
SHPS eligibility and enrollment services leverage robust service delivery platforms and sophisticated technology to provide an easy, cost-effective solution – without sacrificing member satisfaction. Our streamlined data exchange and outsource delivery models provide our partners a consistent, accurate and reliable implementation process. We can meet any organization’s needs – from our standardized process for rapid deployment to customized service models for integrated, private-label solutions. SHPS eligibility and enrollment is a flexible, comprehensive method for helping your members make informed benefit choices.
interactions that educate and empower
SHPS eligibility and enrollment is often the first chance to guide your members toward wise healthcare decisions. Our reliability, accuracy and participant experience fit well with consumer-driven programs, as well as total benefits outsourcing and human resource outsourcing solutions. SHPS’ expertise and unparalleled customer service ensure that member interactions are pleasant, understandable and beneficial. We can also leverage data to identify and target members for your health and wellness programs. Best of all, these diverse components are condensed into a single, seamless member experience. So you can offer your customers a powerful front-end method of engaging their employees in their healthcare consumerism strategies.
reach your members faster
Rather than custom building solutions for each partner, SHPS eligibility and enrollment services rely on a standardized and configurable plan set-up application. This proven, automated process provides simple, fast implementations for our partners without sacrificing quality. And it means that our daily administration costs don’t inflate the price of our services. SHPS technology infrastructure offers your members multiple access points to eligibility and enrollment information – from our comprehensive web portal to live benefit counselors.
SHPS eligibility and enrollment services offer our partners:
- configurable solutions. SHPS can package our eligibility and enrollment services with other health and benefit administration products to provide a single, fully-integrated solution that’s branded to your organization.
- one-stop information resource. With our comprehensive web portal, your customers’ employees have easy access to answers for virtually all their benefits-related questions.
- rapid, accurate implementations. SHPS set-up application accelerates the implementation process, while still providing strong quality control.
- custom in-bound interfaces. Data is screened through a robust editing application to ensure its integrity and consistency prior to use – reducing errors that take up time and resources.
- integrated decision tools. SHPS eligibility and enrollment services help your members make informed benefit decisions at key enrollment points.
- data warehouse. SHPS provides a data repository that makes information easily accessible for you and your customers. We can even leverage data to identify and target members for health and wellness programs.
- predictive modeling. SHPS analysts can build service models that control a variety of variables, providing you and your customers with the potential outcomes of different implementation combinations prior to enrollment. Such a view can help you choose the best model for reaching your objectives.
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