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Consumerism at Work
SHPS’ clients use our modular products to build innovative healthcare consumerism solutions across diverse company strategies and workforce demographics.
Agile Technology
The healthcare market changes rapidly – and SHPS’ integrated technology infrastructure is designed to meet that challenge.
 
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made easy
COBRA

Enrollment & Eligibility  |  COBRA  |  Call Center  |  Spending Account Management

an easy solution
COBRA is not only a requirement for many employers – it’s a headache. That’s why many of your clients want to outsource its administration to an expert, and they’ll look to your organization for help. SHPS COBRA ensures that you can meet their needs. We manage the entire COBRA participant life-cycle, and our fully-integrated delivery platform can handle clients of any size. So rather than turning away COBRA clients, your organization can administer them through an expert.

automated savings
COBRA populations often have chronic – and costly – health conditions. The average claim-to-premium ratio for a COBRA recipient is roughly 50 percent higher than the average population. By automating the process to ensure consistent handling of grace periods and deadlines, and eliminating unnecessary continuations and errors, SHPS COBRA can save your clients an estimated $400 per participant in claims liability. And our clients have an average COBRA duration of two months less per participant than the national average.

expert administration
SHPS was a pioneer in COBRA administration. Our service includes enrollment, billing, communications and call center support. Combine this with increased compliance from automated and documented processes and an internal legal team that understands changing regulations, you’ll find SHPS COBRA is a full-service solution that’s attractive to your clients – and easy to provide.

SHPS COBRA offer its partners:

  • speed-to-market. Partnering with SHPS allows your organization to quickly launch a best-in-class COBRA offering for your clients – without the extensive investment in time, training and resources required to create and keep updated.

  • in-house legal team. SHPS updates its COBRA services based on revisions in legislation, including USERRA / VBIA updates, HIPAA compliance and final COBRA notice rules. So difficult compliance issues don’t trouble you or your clients.

  • participant life-cycle management. SHPS COBRA tracks and manages the full COBRA participant life-cycle – from notification, enrollment and billing, to payment, eligibility updates, premium disbursement and termination.

  • scalability. SHPS COBRA can manage more than 500,000 rate combinations for a single client. And we process more than 300 million enrollment transactions annually. So our service supports client populations of any size or complexity.

  • automatic notification. Participant deadlines are automatically enforced and notices are systematically tracked and produced. Our state and federal compliance notifications can also be reprinted by the participant or employer online – so information is easy to access at a moment’s notice.

 

 

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