expert communicators
SHPS consumer communications utilize classic consumer marketing, social psychology and behavior modifications techniques to build program awareness, generate employee interest and increase participation in your organization’s offerings. This ultimately leads to changing behaviors – the foundation for driving consumerism in your organization.

We offer standard communications that have proven effective for a variety of employers. And if your organization requires custom communications, our full-service solution also includes strategic consulting, planning and research, communication audits, creative concept development, project management and production supervision. So we have all of the resources and creative talent needed to see a communication project through – from our imagination to your employees’ hands.

open dialogue
Consumer-driven healthcare requires a different approach to employee communication. Simply talking “at” your employees during open enrollment is no longer sufficient. You must talk “with” individual consumers. Your organization needs to communicate with employees clearly and more frequently on topics as varied as benefit plan choices to smoking cessation programs. The success of your consumer-driven strategy could depend on it. The stakes are high, but SHPS consumer communications has the expertise and techniques to ensure that you succeed.

judged by what you say – and how you say it
SHPS understands today’s healthcare consumers and the means to effectively communicate with them. Our strategic, integrated consumer communications create an open dialogue, clearly explain complex health-related subjects and enable successful (and sustainable) behavior change. The result is greater employee satisfaction, trust and retention; increased participation in your health and benefit offerings; and lower healthcare costs for your organization – and your employees.

SHPS consumer communications offers:

• creative and marketing professionals. Our expert team includes specialists in all facets of consumer healthcare marketing communications. We can help your organization define a long-term communications strategy essential to promoting a culture of health in your workplace.
  
  
• custom, consumer-friendly materials. We create personalized, compelling communications that can be targeted to different demographics – from messaging to layout and graphic design.
  
  
• paths to behavioral change. Consumer-driven healthcare relies on behavioral change for success. SHPS applies psychological techniques to promote and sustain such change – helping your employees become wise healthcare consumers.
  
  
• in-house fulfillment and print-on-demand capabilities. SHPS fulfillment and distribution can handle print-on-demand, digital color, kitting and mailing – providing a truly turnkey solution for your organization’s communication needs.