Online Pay

How to Begin | Frequently Asked Questions | Pay Bill

mySHPS Online Payment is the fastest way to pay your Individual Billing premiums for COBRA, Retiree, and Direct Bill. It's free*, secure, and easy!

Within a few short minutes, you can set up your account and start paying online. All you need is:

• A simple profile set up with your account information
• A payment account
• An Internet connection using Microsoft Internet Explorer 4.0 or higher or Netscape Navigator 4.0 or higher

*mySHPS Online Payment is free through www.myshps.com. Your banking institution may assess fees at time of payment transaction.

How do I get started?
If you are an Individual Billing participant and want to pay your bill online, click here and follow the simple instructions.

Payments made before 4 p.m. Eastern time will be posted within 24 hours after the payment transaction occurs. Payments made after 4 p.m. Eastern time will be posted within 48 hours of the transaction.

For customer assistance, refer to the toll-free number on your billing statement.

How can I get more information?
Click on Frequently Asked Questions, Contact Us online, or refer to the toll-free customer service number on your billing statement.

How to Begin | Frequently Asked Questions | Pay Bill