solutions that keep pace
with tomorrow’s demands

Healthcare is continually evolving – and SHPS’ integrated technology infrastructure is designed to meet that challenge. Our leadership team has a strong background in technology, so they understand its vital role in driving and implementing advanced healthcare consumerism strategies. And we have strategically invested in our advanced platforms to achieve that objective. While many of our competitors have the clinical and process know-how to engage in this emerging consumer-driven healthcare market – SHPS is the only provider with the technology assets and commitment required to succeed in it.

Our service-oriented architecture adapts to market changes and innovations, providing our clients and partners with cutting-edge healthcare solutions. We take a modular approach to designing our products, allowing your organization to configure, assemble and implement each of the components into a customized solution designed to meet your specific needs. SHPS’ flexibility allows you to upgrade one component of your healthcare solution without a complete overhaul of the entire system. That also means we can continuously update and refine features and platforms without fear of service interruptions.

seamless, hassle-free experiences
SHPS’ agile technology platform allows your organization to quickly adapt to and meet the demands of consumer-driven healthcare. Our rapid implementation infrastructure ensures that your customized solution goes live when you need it – rather than languishing through lengthy delays and complicated processes. For participants, we provide a compelling experience, engaging them in behavioral changes as they seamlessly flow through the different health benefit programs. And that drives better health outcomes and greater cost savings.

SHPS’ technology capabilities offer:

• robust data integration. Our infrastructure allows us to acquire and integrate data from diverse sources, including your other health and benefits vendors. This integration ensures your care management and benefit administration solutions are targeted to the appropriate participants – enhancing their effectiveness and outcomes.
  
  
• flexibility. Our rules-management infrastructure can be extended or adapted as needed, allowing us to provide tailor-made solutions for our clients and meet the challenges of an ever-evolving marketplace.
  
  
• reliability. SHPS’ proven technologies process millions of accurate, on-time transactions – driving reliability in your operations and allowing you to focus on strategic matters.
  
  
• sophisticated communications. Every company has a unique population, so SHPS employs state-of-the-art software to dynamically create participant communications according to demographic profiles. The result is powerful, persuasive and personal communications tailored to individuals – an imperative for successful healthcare consumerism.
  
  
• seamless participant experiences. A unified portal framework gives participants a single point of access for the SHPS solutions available to them. And our data infrastructure provides all clinical staff with a holistic view of participants so they can integrate information from all SHPS solutions when counseling participants. These capabilities ensure a consistent experience across all consumerism solutions.
  
  
• advanced reporting. SHPS’ data warehouse and robust analytics use integrated health metrics to highlight the successes or shortcomings of your entire consumer-driven health strategy, whether you buy all your solutions from SHPS or a collection of health and benefit vendors.